Cancellation & Refund Policy
At Bhavana Healing, we are committed to providing a professional and personalized therapy experience. To ensure clarity, we have established the following refund policy for our online therapy sessions:
1. Eligibility for Refunds:
Refunds are only applicable under the following conditions:
Full Refund: A full refund will be issued if a client cancels their therapy session at least 1 hour prior to the scheduled start time.
No Refund: If a client cancels a session less than 1 hour before the scheduled time, no refund will be provided.
2. Rescheduling Policy:
Clients may reschedule their sessions at no additional charge, provided they give notice at least 2 hours before the scheduled time.
If a session is rescheduled, a new confirmation email with the updated details will be sent.
3. Service Issues:
If you experience any issues during your session (e.g., technical difficulties, dissatisfaction with service), please contact us immediately via email (info@bhavanahealing.com) or phone (+91843104672). We will review the situation and take appropriate actions, which may include rescheduling the session or offering a partial refund if applicable.
4. Non-Refundable Services:
Digital Products: Any additional digital products or resources purchased separately (such as downloadable materials or recorded sessions) are non-refundable.
Missed Appointments: If a client fails to attend the session without prior notice (i.e., "no-show"), no refund will be provided.
5. Contact Information:
For refund-related inquiries, please reach out to us at:
Email: info@bhavanahealing.com
Phone: +91843104672
6. Refund Timeline
Once a refund request is approved, the amount will be processed within 5–7 business days. The time taken for the refund to reflect in your account may vary depending on your bank or payment provider.